Customer Care
Questions? Start Here.
Sizing, releases, product details and order questions—this page will keep the answers clear as the first drop goes live.
Frequently Asked Questions
When will orders ship?
Production and shipping estimates will be listed clearly on each product before checkout opens. If an item is made to order or preorder, that will be stated before purchase.
Are the product images final?
Some launch images are promotional mockups while final samples are completed. Each product page will identify the garment color, print placement and final available options before purchasing is enabled.
What sizes will be available?
Most launch apparel is being prepared in standard unisex sizing. Exact sizes and color availability will appear on the individual product page.
Can I purchase right now?
The collection is visible while final retail pricing, production details and store policies are locked in. Checkout will be enabled once those details are ready.
Where can I check an order?
Once ordering is live, use My Account to view customer and order information.